Three regions of Moscow protected by Dr.Web AV-Desk

July 24, 2008

Doctor Web, Ltd. – the Russian developer of anti-virus security software – announces the successful deployment of Dr.Web AV-Desk for subscribers of Kolbi-E. The issue of comprehensive anti-virus protection for subscribers of numerous ISPs in Moscow is very urgent.

As its business grew Kolbi-E with its gagarino.net available in three regions of the city also faced the problem. Calls for support often related to complaints about viral attacks and weird behaviour of a computer caused by malware.

When the network of the company was smaller, the issue of anti-virus protection was solved in a haphazard manner. Support staff advised users over the phone, instructions for curing of emerged viruses along with security patches were published on the web-site of the company. However, as the network became larger and the number of subscribers increased, the situation got worse.

In 2008 Kobi-E announced the deployment of Dr.Web AV-desk. The service developed by Doctor Web, Ltd. was successfully integrated with the billing system of the ISP and became available to every user in hi/her personal area. As a consequence the service solved a problem of purchasing licenses and key files making acquiring an anti-virus much easier for subscribers and decreased the number of calls for support.

“Installation of Dr.Web AV-Desk enables our administrators to monitor the status of anti-virus protection in the network on the regular basis. I’m confident that the service will come in handy for our subscribers and will also attract new ones.” – Anatoly Vasiliskin, the head of the customer department of Kolbi-E asserted.

About Kolbi-E
Kolbi-E has been operating on the telecom market over 5 years providing its subscribers with such free services as file archives, game servers, chat, forums, etc. The system of stats allows customers to track down all their expenses.